Name of Complainant	Makwana Jignesh
Date of Complaint	April 22, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have recharged on my number 15/4/2020 but my network has very very bad connection and internet issues. When i search anything then i get error notification.

I can’t browse anything , and even i can not connect my network at 4g/3g/2g automatically mode but if i choose 4g net then my network is gone i just have to use 2g network and i can not do anything in that 2g network.

And i also complaint for the internet issues 15/04/2020 on vodafone complaint number 198 and my complaint no is 2545672672 and they told me that my complaint will be resolved within 21 April 2020 at 6:00 pm. But the notified  me that my complaint was resolved by available results,but then also i can not get good internet speed.

I am a student i have to study online and have to get in touch with my students group online how could i study.

I just have to use 2g internet and have to get error.

i just have to browse at maximum 25 to 35 kbps how could i get internet speed.

And before this 599 rupees plan i have recharged of 79 rupees plan then i have got 200 mb 4g/3g/2g net for 28 days and in that recharge i can connect 4g internet 4g speed in my kitchen also and at very good 4g speed and now in 599 recharge i have got 1.5gb net for 1day then I don’t get my network connection,and can not use 4g internet and get very slow speed.

So i can say that This recharge plan i have cheated by their internet service very much, by not providing me internet speed provided before.

Please resolve my complaint.2545672672

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