Network Issue – Irresponsible Customer Service

Name of Complainant Sasikumar A
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sasikumar A:

Hello,

I have been complaining about network issues about 3 – 4 months, but I didn’t get solution from Airtel. Without resolving the issue Airtel service is send ticket closing message, I have reopened the thicket and complaint more than 15 times in last 3 months but no use, also now am following up in mail, about 10 days back Airtel service requested 24-48 hours to resolve this issue but still now there no solution, even they are not supporting me to PORT my number. Actually, in my postpaid family pack I can able use to hardly 30-50 GB per month out of 150GB with all my 4 numbers.  Every moth 100 GB data is elapsing. Please support me to port my numbers.

 

thanks & Regards,

sasikumar

Image Uploaded by Sasikumar A:

Network Issue – Irresponsible Customer Service

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