| Name of Complainant | |
| Date of Complaint | August 19, 2019 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Its been 20 days, still in our area the network issue is not resolved
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Wed, Aug 7, 11:31 AM (12 days ago) |
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Hi, My # 7019698525 & other # 7019925073 I have complaint about my network issue last week but still its not resolved, I’m unable to make any calls also I’m not able to browse any of sites, can I get my restoration asap.
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Thu, Aug 8, 2:48 AM (11 days ago) |
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Dear Syed,
I am sorry to know that you are experiencing the network issue.
I am unable to retrieve the exact location with the address shared by you.
Please share the nearby landmark or latitude and longitude of your location where you are facing an issue.
Awaiting your response.
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Thank You
Yogesh Palande Team Jio |
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Fri, Aug 9, 11:16 AM (10 days ago) |
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Hi,
I’m unable to make any calls it’s been 10 days now still it’s not resolved.
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Fri, Aug 9, 2:49 PM (10 days ago) |
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Dear Syed,
I apologize for the inconvenience caused due to network issues.
I see that the location you are at has good Jio coverage.
However, you are experiencing network connectivity issues as there are many users trying to access the network at the same time.
Rest assured that our teams are working to improve the coverage in your location.
However, service request was raised for coverage with numbers SR00000Y3W2N and SR00000Y4ILG dated 31.07.2019 and 1.08.2019, we were experiencing a temporary outage at your location ((No 251 And No 252 ,Bettadasanapura,Near New Delhi International Public School ,Electronic City Road, Bettadasanapura Main Rd, Ganga Block Extension, Bettadasanapura, Bengaluru, Karnataka 560100)) which is now resolved.
We appreciate your patience and look forward to your continued support.
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Thank You
Sonali Bhabal Team Jio |
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Wed, Aug 14, 10:55 AM (5 days ago) |
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Its been 12 days still the problem is not resolved, there are more than 5000 users in Bettadasanpura, I’m sure you might got complaints.
