Network getting cut off

Name of Complainant Anbarasi
Date of ComplaintOctober 6, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anbarasi:

Whenever I use the network,it works properly for sometimes and then it changes it’s network mode to 3G. Whenever it changes, after that time no net comes. I try to manage with 580kbps ,then it changes to 2G. The worst time in the world. Network on but 0kbps.Then I turn on the airplane mode for sometime and it gets well. But again the same problem repeats. I set the network mode to (4G only)but when I do that again!!!!!! DATA CONNECTION ITSELF DOESN’T START!!!!! The tower signal in open network is 4G excellent but why this defect is caused I dont understand. My phone is brand new but this problem makes me ? mad. Problem is for 2months. It disturbs me a lot while playing online games like PUBG, NOVA LEGACY, etc,,.

Image Uploaded by Anbarasi:

Network getting cut off

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