Netmeds Medicine not getting delivered

Name of Complainant Baskar
Date of ComplaintFebruary 22, 2023
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Baskar:

Placed An Order In NetMeds On 16th February For The Below 2 Medicines. It Was Supposed To Be Delivered To Me The Next Day – 17th February.\

Oxetol 300mg [For Treating My Epilipsey Condition] And Another Medicine. It Is Been 6 Days And I Didnt Receive My Order. I Called To The Customer Care Number And Complained Many Times. They Keep Saying, It Is Delayed And It Will Deliver In 1 Day. They Are Telling This From Last 5 Days.

I Got The Tracking Id And When I Am Contacting The Number Provided In The Tracking Number, They Are Telling Very Silly Reasons And Not Delivering The Order. The SMS Message Was Having One Delivery Person Number . When I Contacted Him, He Said Another Driver Will Be Delivering The Order And He Gave The Number Of A Driver

When I Called Him, He Is Saying He Is On Leave And In His Native Place And He Cant Come Today. I Dont Understand How Can They Give A Number Of Someone Who Is On Leave. They Are Not Understanding The Seriousness .

They Are Saying They Are Taking Necessary Steps. But They Didnt Do Anything And This Time Also, My Order Is Not Delivered For More Than 6 Days. It Is My Mistake To Believe NetMeds. My Only Request To You Guys Is Not To Play Around With People’s Lifes. If They Are Not Able To Process And Deliver The Order, Then They Should Not Accepting The Orders.

Recruiting Cheap Guys For Medicine Delivery Will Result In Such Patethic Situations. Time To Wake Up Guys.

Very Patethic From Netmeds.

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Netmeds Medicine not getting delivered

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