| Name of Complainant | |
| Date of Complaint | October 6, 2026 |
| Name(s) of companies complained against | JIO FIBER |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am extremely disappointed with the poor service and lack of customer support from JioFiber.
My JioFiber connection has not been working for the last 8 to 9 days. Multiple complaints have already been raised, but no one has contacted me, no engineer has visited, and the issue remains unresolved.
This is unacceptable. I am paying for the service, but I am not receiving the internet connectivity that I have paid for. The outage has affected my work and daily activities, and the absence of any communication from your support team has made the situation even worse.
Customer Details:
Registered Mobile Number: [9910825088]
JioFiber Account Number: [011-35937218]
Service Request Number(s): [SR00003850HL, SR000038GME9, SR000038TI69]
Address: [G-1/488 Dal Mill Road, Goverdhan Park , Uttam Nagar West 110059 ]
I request immediate action to restore my connection and a clear explanation for the delay. I also request compensation for the period during which the service has remained unavailable.
If the issue is not resolved immediately, I will be forced to escalate the matter to higher authorities and consumer grievance forums.
for multiple time reminders
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