Neither replacing nor refunding.

Name of Complainant Gajraj Singh
Date of ComplaintNovember 10, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Gajraj Singh:

I had ordered VU Pixelight 43 inch TV but i received a damaged product on 03/10/2019 and on 20/10/2019 return request was approved by flipkart and promise date was 02/11/2019. Which has been expired but till no one has came to me for pickup. today is again date of pickup but till now no one has called me to pickup.product has already been dispatched and packed by 20/10/2019. Still no movement. I’m continue calling to flipkart customer care number and sent mail on their mail id lot of times by but nobody is help me. Today i received a notification that your replacement order has been cancelled and said we neither replacing nor refunding. Plz help me.

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Neither replacing nor refunding.

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