Neither replacing nor refunding my order

Name of Complainant Subhojyoti MUKHERJEE
Date of ComplaintOctober 6, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Subhojyoti MUKHERJEE:

I ordered a wallet from paytm and they sent me wrong goods. I had applied for refund/replacement .

But now when I am checking they are saying ordered returned and fund initiated but still I have the order and they have not come to take back the wallet.Called customer care several time but none responded.

Image Uploaded by Subhojyoti MUKHERJEE:

Neither replacing nor refunding my order

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