| Name of Complainant | |
| Date of Complaint | October 15, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir,
I have purchased 20 count Splendiff ceramic Aroma Diffuser Oil Burner White ( with rose petals, himalayan rock salt,and two tea light candles) on 4 th september
2021 with order number 402-1336124-1399551 and order total is of Rs. 2486.
The order was delivered on 21st september 2021.But unfortunately, I have received 11 fully broken ceramic diffuser pieces may be as it was mixed
along with the rock salt in the package and 9 with minor problems. I asked
for a return or refund, but your customer service team rejected both and
said that the correct product was delivered in an intact condition in the
package. But the pack I received consisted of damaged items and I do have the unboxing videos and the broken products images with me. I do herewith
attach the unboxing video link and product images for your reference.
https://drive.google.com/file/d/12QGgHxo1IRmq4aWBvNq8kWEGOt85qSh/view?usp=drivesdk
Kindly request you to look into the issue as soon as possible as it is really painful to part with my hard-earned money.
