NEFT (outward re-meridians not credited) transfer the amount got debited from the source account but not credited to the beneficiary

Name of Complainant Moorthy T
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Moorthy T:

Dear Sir /Madam,

On 12th November 2020, through the HDFC NEFT transaction, I have transferred the amount of Rs. 10000 to my beneficiary. The amount got debited from my account but the same amount was not credited to my beneficiary account.

Already gave multiple complaints to both the Banks, but I’m not getting a proper solution for my transaction. Both the bank just pushing the query to the opposite banks and not taking any responsibility for my transaction.

HDFC Complaint Numbers – CHNC1120034223, CHNC1220007748, MUMT1220274130

Transaction details: – Beneficiary Name: Jenifa John Christober
IFSC code of the beneficiary bank: CNRB0001026
Transaction Value Date: November 12, 2020
RBI Reference number: N317201308797364
Amount: Rs. 10,000/-

Attached proof of my and my beneficiary Bank statement.

Kindly do the needful to make this transaction successful.

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