National roaming charges applicable on Bill still after regulatory

Name of Complainant vivek
Date of ComplaintOctober 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by vivek:

i have been on vodafone red 349 plan from past 3 years and at the time of connection it has national roaming charges applicable but when government removed regulation of roaming charges and made it free i did not get any information /intimation from customer provider that if i continue on old plan i ll get charged for roaming as well.so for the past 2 yrs as so i have been charged with roaming even there is no regulation on it.I need to know why this has not been removing from bill and i need refund for all the extra money i have been charged for the last 2 years or so

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National roaming charges applicable on Bill still after regulatory

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