Myntra Pickup was done they have suspended my account and are not refunding

Name of Complainant Abhay
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhay:

I purchased a twenty one dresses joggers and I was delivered a Trousers and I complained about it and the pick up was done on 9th march I complained the very same day as the portal wasn’t updated of the status I was told not to worry about it. I was told to get a solution by 15th then by 17th and on 19th I get a mail saying your account is suspended and we can’t issue any return or refund. First of all I was delivered a wrong product then the problem with the update of the pickup on portal wasn’t there and now they are not returning my money.
This is a very disappointing case I have made several purchases with myntra but have never gone through such trouble.
Please check with the issue and let me know.
I am supposed to get a refund since the product was picked up on 9th March itself.

Image Uploaded by Abhay:

Myntra Pickup was done they have suspended my account and are not refunding

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