Myntra is not accepting my returns that I have order in it

Name of Complainant Sathyanarayana
Date of ComplaintOctober 10, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sathyanarayana:

As my Myntra account is deactivated before my products are delivered before delivery of products only I had connected with Myntra customer care agent as my account is showing deactivated if I accept the delivery can I exchange size or return the product and they said yes sir you can. And I had asked them 10 to 14 times regarding this , they said yes sir you can. So accepted the delivery now I had conversation with them yesterday they are saying as your account is deactivated we can’t help you in this for return of the product. I want to raise this complaint because they are simply wasting time , trust, money of a consumer. Order ID: 127948396347900145003

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Myntra is not accepting my returns that I have order in it

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