Myntra is charging unnecessary higher amount of convenience fees and not allowing me to use of Myntra credit which will get expired

Name of Complainant Harsha Sharma
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Harsha Sharma:

Based on Myntra, there internal policy updated which was no where disclosed to the customers (nor on my account) and charged 300 Rs. per order as convenience fees stating that from last 10 transactions the return rate was higher as compared to successful transaction that means it is simply harassment to the customer to accept the unwanted/unacceptable products even products are having “return and exchange policy”.

Image Uploaded by Harsha Sharma:

Myntra is charging unnecessary higher amount of convenience fees and not allowing me to use of Myntra credit which will get expired

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