Myntra E-commerce shopping site blocked my account without any justification. I’m unable to return my product

Name of Complainant Aadesh Kumar
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aadesh Kumar:

On 30 May 2023, I tried to login to my Myntra account with my registered phone number and it is showing “myntra account deactivated for security reasons” so I contacted the customer care on +91 80-61561999 from there they said that I will receive a solution related to the problem but on 19 June 2023, I received message that my issue is resolved,but it didn’t help me so after that I contacted the customer care again and there they said I have violated there terms and conditions clause 4 and 12 and they cannot give any further help and after reading to the clauses I can for sure can say that I have not violated any rule because the last I order something on my account was at the month of in 2018 and I’m the insider member of Myntra and and doesn’t receive any mail or message regarding the restriction of my account.

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