Myntra didn’t deliver exchanged product

Name of Complainant Pooja
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja:

So I requested an exchange for a top ordered from Myntra. The same day I also raised a return request for another item. When the delivery guy guy came for return I returned both the products. The next day exchange guy came and refused to deliver me the product as the original item was already returned. Since then I am trying to seek customer support to initiate my refund or send the product but they are simply denying.

Image Uploaded by Pooja:

Myntra didn’t deliver exchanged product

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