| Name of Complainant | |
| Date of Complaint | March 7, 2019 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I am extremely dissatisfied with the services provided Myntra and its externals. I have made an order and returned the same on 26th February. The refund towards the same has not been reflected in my account till date. The excuses I a receive each time I contact the support team is to wait for 24hrs. It’s hight time now that I will take necessary actions from my end to get this resolved. I am copying this mail to consumer forum and posting the same on social media. I just wanted to remind you that I being the customer have my own rights and you being the service provider is a total failure in proving the customer support and satisfaction.
Thank You
Dinky
Dear Sir/Madam,
I returned an item to Myntra Executive 3-4 working days back. To begin with returning the item was such a pain as it took more than a month to get the item picked up. Now the refund is taking longer time than usual. This is not how Myntra should respond to the customers. I also understand this does not happen frequently as I am regular customer. But this has been so troublesome, please resolve this at the earliest.
Thank you