| Name of Complainant | |
| Date of Complaint | December 13, 2020 |
| Name(s) of companies complained against | Myntra.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order no. 1158885-4021422-7262901
Ordered almost Rs. 5000/- worth of product from Myntra. Received 1 defective product worth Rs 699/- and placed a return request.
Myntra Customer Service team is no help at all.
At first retrun courier denied the pickup, claiming for defective products you need to raise a complaint through Myntra app.
When I raised the complaint, Myntra did not ask for any defect details, no pictures of defect and without reaching out to me with any explanation, they closed my request.
I have now reached out many times to Myntra explaining that I recevied a defective product from the get go. But they claim that they sent the non defective product. Basically I am powerless now, and feel cheated.
I have already decided to return rest of the products because I do not want to buy antthing from Myntra anymore.
Myntra has lost a paying customer today. I wish they loose all their customers and the whole company can go to hell.
Myntra is a CHEAT COMPANY.
Regards,
SK
