Myntra blacklisted me without intimation and did not refund the amount

Name of Complainant Anushree Karnani
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anushree Karnani:

I was moving my house and ordered few things on Myntra but the delivery date shown post my order was later than the house movement so I had to cancel it. The refund made was done on myntra credit and I was ok as I thought I will shop later. But when I went to app to shop I realised I was logged out and when I tried to log in I was told my account has been deactivated. I called customer service but they had no answer. I asked them for my refund and again no answer.

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Myntra blacklisted me without intimation and did not refund the amount

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