Myntra account got deactivated without any info

Name of Complainant Suman rav
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Suman rav:

My myntra account has been blocked for no reason. They’ve mentioned in the email that I breached their fair use policy and carefully read through every clause there. their email is very vague and does not point to anything that I did which led to my account being blocked. Moreover when i called the customer care, they said there is no alternative and even they dont know the reasons. A customer’s account can be blocked without being told which clause/policy condition was breached. And there is no mechanism to even take this up to the higher authorities. A myntra account not just has your number but your home addresses, card details and your personal data attached to it. There should be some recourse.

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Myntra account got deactivated without any info

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