Myntra Account deactivated for no reason

Name of Complainant Trupti
Date of ComplaintDecember 3, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Trupti:

My myntra account has been blocked for no reason. They’ve mentioned in the email that I breached their fair use policy and carefully read through every clause there. Despite being a law student, their email is very vague and does not point to anything that I did which led to my account being blocked. Moreover when i called the customer care, they said there is no alternative and even they dont know the reasons. A customer’s account can be blocked without being told which clause/policy condition was breached. And there is no mechanism to even take this up to the higher authorities. A myntra account not just has your number but your home addresses, card details and your personal data attached to it. There should be some recourse.

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Myntra Account deactivated for no reason

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