MY VODAFONE PREPAID SERVICES HAS BEEN STOPPED

Name of Complainant Hitesh P Gohil
Date of ComplaintDecember 3, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hitesh P Gohil:

I (HITESH P GOHIL) have been using Vodafone sim card for several years. From last many days, I am getting messages from Vodafone that outgoing services for my number(9978268667) will be stopped from 29/11/2018 unless I recharge with their unlimited pack, irrespective of my current balance Rs 231.And today (03/12/2018) I got the message that my outgoing calls,SMS and internet data service has been stopped.At present I am not able to make calls,SMS etc.from this VODAFONE prepaid sim card.Who will be responsible if I will stuck in some emergency and not able to call anyone ?

How can they force to subscribe to a particular recharge pack? This is a violation of my right to choose as a consumer. I have been using this number for many services and hence forced cancellation will be a great inconvenience to me.

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MY VODAFONE PREPAID SERVICES HAS BEEN STOPPED

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