My vodafone number 9988492277 suspended and plan got changed without any intimation to me, same number was cobmined with my primary number 9988203800 which also separted without any intimation to me

Name of Complainant Saurabh Garg
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh Garg:

I am having post paid mobile no. 9988203800
Along with this I have converted another prepaid Vodafone number 9988492277 to postpaid number making it as secondary number
Your Vodafone executive Sector 11 Panchkula Haryana
Mr Anuj – 8350839004 have given me plan in May 2019 in which he offered me
following plan which I accepted
Primary number : 9988203800 299 plus tax
Secondary number : 9988492277 199 plus tax
Till last month I got bill for above two connections bill  period 21.07.2019 – 20.08.2019 and paid amount due Rs. 364 immediately
However this current month I got bill only for my mobile number 9988203800 which I also paid immediately Rs. 295
For second number without any information to me got suspended and amount due shown Rs.700 +
I am not able to understand why I don’t receive combine bill and why my plan has been changed
I have visited your Vodafone store also and met Mr. Anuj as mentioned above he also don’t have any clue related to this he is also helpless.

Image Uploaded by Saurabh Garg:

My vodafone number 9988492277 suspended and plan got changed without any intimation to me, same number was cobmined with my primary number 9988203800 which also separted without any intimation to me

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