My Tata Sky account has been upgraded without my permission, I require the base pack only

Name of Complainant	Joseph
Date of Complaint	May 12, 2019
Name(s) of companies complained against	tatasky
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Joseph:

With out my permission tatasky is upgrading

Image Uploaded by Joseph:

Consumer Complaints Court