| Name of Complainant | |
| Date of Complaint | January 15, 2025 |
| Name(s) of companies complained against | Ajio |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I returned a parcel on 2nd December with a Return ID RT166520855 and the pickup boy came at my doorstep and took the exact same parcel i had ordered. After that Ajio provided me a promised refund date of 19th December after waiting till 19th nothing happened they didnt initiate my refund. Next day I called them and asked why they didn’t initiate my refund so they told me that the returned product is a Non Ajio product. I was shocked when i heard this response from their end. Luckily i had recorded a video clip where the courier boy was taking the exact order from my end. So i shared the video and images of the product taken from my end but unfortunately i am still waiting for my refund.
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