Name of Complainant	Vayola Virgin S
Date of Complaint	August 30, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I have order my Wall clock in Flipkart on August 02, 2023.
My order id is : OD428780431125032100.
My order got Delivered by Ekart Logistics – FMPP1790766651 on 11th of August, 2023.
I got Defective product, so I make Replacement of that on 13th of August, 2023.
I got message like Your order got delivered on 21st of August, 2023, without delivering my product.
So that I enable Refund process. after that they picked my product on 24th of August.
On that day I got message like Out for Pick message, after picked my product I Didn’t get any message like Order got Picked-up.
After some time I got message like your product Mismatched due to that Refund got Cancelled. I raised complaint regarding this to Flipkart. They are saying your product not yet picked up from you.

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