My recharge order was successfully completed but I have still not received top-up/balance/recharge benefits

Name of Complainant shriram
Date of ComplaintNovember 20, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by shriram:

• Your Order 6492774871 of recharge for mobile number 8754190030 was successful • Airtel has shared with us the ‘Operator Reference Number’ as a proof of your successful recharge • In case you still haven’t received the top-up/balance/recharge benefits, please reach out to Airtel mentioning below details: 1. Operator Reference Number: 218254856 2. Recharge number: 8754190030 3. Date & Time of order: 10-Nov-2018

 

i am trying to contact over phone click all the numbers from 1 to 9 but no customer relationship executive attend the call.  when approached AIRTEL they advise open airtel money app for trouble free recharge.  this paytm people never care about the customers.

please help to get the refund from them

Image Uploaded by shriram:

My recharge order was successfully completed but I have still not received top-up/balance/recharge benefits

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