| Name of Complainant | |
| Date of Complaint | December 20, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered two products from Meesho with the following tracking information:
Product 1:
Customer Reference No: 858217279596_1_ZDJ
Reference No: M00170455743
Product 2:
Customer Reference No: 106820906964_1_QSC
Reference No: M00170353905
Although the products were marked as delivered, I did not receive them. Upon contacting Meesho customer service, I learned that the delivery was supposed to be handled by Pocketship company. I kindly request you to investigate this matter, and contact the delivery person so that I can retrieve my products at the earliest convenience.
Hi Apeksha, we apologize for the inconvenience caused to you regarding the delivery related issue for order IDs: *****9596_1 and *****6964_1. Refund of Rs. 552 and Rs. 490 is successfully credited to your UPI account on 21 December. It may take upto 7 working days to reflect in your account. Thank you for your patience and understanding.