My prepaid no. Has not got balance and validity although I had done recharge through Google pay

Name of Complainant Pratibha Shrivastava
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratibha Shrivastava:

Hi i am pratibha Shrivastava from kotma my prepaid no. is 7489823540 I have made a recharge from Google app on 29 Aug 2020 at 6:58 pm of amount 219 the transaction was successful but I have not received any msg from airtel and my account is not recharged till today I am sending you screenshot of my Google pay transaction. Please refund my amount or recharge my no. As soon as possible or I will go to consumer forum for the same and also I will make mnp from your airtel service soon. 

Image Uploaded by Pratibha Shrivastava:

My prepaid no. Has not got balance and validity although I had done recharge through Google pay

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