| Name of Complainant | |
| Date of Complaint | January 29, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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While sitting in my office I received SMS on 25th Jan 2019 from Vodafone stating that as per my request they have changed my plan to Red entertainment 499 plan but I NEVER visited any Vodafone store on that day neither asked to change my plan ! After which I wrote several emails to Vodafone customer care and was unable to make them understand the real fact. How can anyone change my plan without my permission or authorization ? Isn’t there any security ?
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