| Name of Complainant | |
| Date of Complaint | July 7, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello team.
I have been contacting the support every day since the 1st of July to deliver the order post 7 PM because the exchange mobile is currently in use and is being used by my father, who is working and returns home only by 7.
However, he has now taken a day off from work, just to get the delivery today, but no delivery-related update has been made.
This has become really frustrating because you people do not check the delivery instructions and you make us take a day off from our work for delivery and that also is not confirmed.
I am not sure how many times I have spoken to customer support, called them, etc etc. Every time they say they will escalate, they have added a note, but simply nothing happens.
Order details:
OnePlus Nord CE 2 Lite 5G (Black Dusk, 6GB RAM, 128GB Storage)
ORDER # 408-1363530-3903518
I am looking for a speedy resolution ASAP.
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