My order not delivered yet

Name of Complainant Prashanth
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashanth:

I have ordered ARISTOCRAT BREEZA TROLLEY BAG SET on MAY 10 PAYMENT WAS PREPAID ORDER AND got DELIVERED WITH DAMAGED PRODUCT ON MAY 15 THEN i asked for RETURN and REFUND CUSTOMER SUPPORT AGENT SUGGESTED for REPLACEMENT , asper conversation , PICKUP DATE WAS GIVEN ON MAY 27 PICKUP WAS NOT i escalated problem to customer support they again given PICKUP date on may 31 when i CONTACTED DELIVERY AGENT , HE SAID TO RETURN IN EKART OFFICE DUE TO UNAVAILABLE TRANSPORTATION, SO I WENT & RETURNED IT on MAY 31AT EKART LOGISTICS OFFICE, FLIPKART KNE TEAM ITSELF PLACED NEW ORDER team has given promised delivery date was on june 7 later extended to june 10 then again extended to 2 business working days TILL NOW NOO RESPONSE FROM BACKEND TEAM I WANT CANCEL THE ORDER AND REFUND MONEY

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