| Name of Complainant | |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | The big book box |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered Frankenstein penguin’s clothbound edition and Brontë book sleeve in order #9943 on fanbox.thebigbookbox.com on November 22,2022.
I was told you will have the product by end of January 2023. Then, I tried contacting customer support so many times since but to no result. They ignored my emails for months and I finally got a proper response on March 22 saying it will be dispatched that week. Now it is May and I still don’t have my delivery.
It is extremely disappointing I want a my delivery within 2 weeks or a full refund.
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