| Name of Complainant | |
| Date of Complaint | December 19, 2022 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My myntra account has been blocked for no reason. They’ve mentioned in the email that I breached their fair use policy and carefully read through every clause there. They do not point to anything that I did which led to my account being blocked. In my account one return request is pending for wrongly delivered the product, even i have post the picture also for the same. Moreover when i called the customer care, they said there is no alternative and even they dont know the reasons. A customer’s account can be blocked without being told which clause/policy condition was breached. And there is no mechanism to even take this up to the higher authorities. A myntra account not just has your number but your home addresses, card details and your personal data attached to it. There should be some recourse.
Image Uploaded by Shuchi Seth: