Name of Complainant	Meenal Srivastava
Date of Complaint	June 24, 2024
Name(s) of companies complained against	IRCTC E-Catering Dominos(Kanpur)
Category of complaint	Railways
Permanent link of complaint	Right click to copy link
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I ordered food through IRCTC E-Catering from Domino’s and made and advance payment and also got the confirmation that the food is getting prepared to be delivered on time. But the delivery boy never reached the station or called me. I had to sleep without eating anything. Worst service ever. Don’t promise if you can’t deliver.
PNR : 2644773324
I later in the night received order cancelled message but no refund received yet.
I have attached the message screenshot.

Image Uploaded by Meenal Srivastava: