| Name of Complainant | |
| Date of Complaint | August 27, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed me that there are unusual high Returns in my account due to they blocked my account.
It is to submit that the Returns in my account is mistake of seller or Flipkart. My reason for return was only due to wrong products, damaged products and like. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned.
I am using my Flipkart account since 2015-2016. Also I would like to inform you that I have more than 700-800supercoins in my account. Multiple times I raised complaint at Flipkart support through calls as also email but no solution received till date.
I’m also attaching the screenshot of what they replied to my complaint.they cancelled my complaint.
I request your forum to intervene in the same and get my account unblock with all the benefits.
Regards
Shahrukh Hussain
