My EMI tenure was changed by Fullerton from 36 to 42 months

Name of Complainant A.S.ANITHA
Date of ComplaintJuly 30, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by A.S.ANITHA:

I have got loan from from Fullerton on August 2019.From October 2019 I have paid by EMI without fail.But in 2020 April due to Corona period I have mistakenly clicked the Moratorium option and after one of my neighbour said to cancel that option and tried in my mobile to that Fullerton app but I couldn’t able to open. By June month with help from one of the Fullerton Staff I again paid my EMI without fail till date. As per my loan tenure it will be closed by September 2022.But the EMI amount of April&May 2020 it will close on November 2022.But now in Fullerton they are saying that my EMI tenure is to be paid upto February 2023. I went to Fullerton Office in Madhuravoyal but there were no response and through phone one of the staff of Fullerton spoke with me regarding this loan hurts me a lot. People who goes for loan for their needy only. I am not a rich person,I am a middle class woman working in a private company. Even though I struggled a lot economically I never neglect to pay my loan.So please do the needful to relieve from Fullerton.

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My EMI tenure was changed by Fullerton from 36 to 42 months

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