My email id is not updating and i cant use esim

Name of Complainant	Raj singh
Date of Complaint	September 4, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Raj singh:

My email is not updating and i cant switch to esim i m calling on 121 but there is no option of adding or updating email

Image Uploaded by Raj singh:

Consumer Complaints Court