My connection has not installed even after payment

Name of Complainant Adarsh kumar Jha
Date of ComplaintJuly 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Adarsh kumar Jha:

Fraud service I have already paid my money and I was promised by the executive that i will get my connection same day itself but they failed and giving some reason that we have verified your site some box installations required it will take 6hrs to install and told next day by morning they will complete it but then next day game starts they technicans have came and told there is some routing problem etc and they would again come and verify it but no one came that day and then today I was promised to get installations done but I had to do my own connection holes and when I denied its not my Laiblity to do this they told they will vist and sort it but same no one came they aren’t even answering the calls one of worst harassment faced worst customer service experienced

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My connection has not installed even after payment

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