My Account balance is Rs. 22, with lifetime validity but I’m unable to make calls as popup/message says outgoing validity is expired. Why I’m being forced to recharge on pack that has a month validity ononl(Rs 35 pack with 28 days validity)

Name of Complainant Raj choksi
Date of ComplaintDecember 24, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj choksi:

My Account balance is Rs. 22, with lifetime validity but I’m unable to make calls as popup/message says outgoing validity is expired. Why I’m being forced to recharge on pack that has a month validity only.(Rs 35 pack with 28 days validity)

Image Uploaded by Raj choksi:

My Account balance is Rs. 22, with lifetime validity but I’m unable to make calls as popup/message says outgoing validity is expired. Why I’m being forced to recharge on pack that has a month validity ononl(Rs 35 pack with 28 days validity)

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