| Name of Complainant | |
| Date of Complaint | September 1, 2023 |
| Name(s) of companies complained against | MTFE Trading |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Mr. SHILADITYA BASU
MANIKPUR
KOLKATA 700079
Bukan_29@outlook.com
+91 6289977065
To
The Cyber Crime Department
Kolkata Police
Subject: Formal Complaint Regarding Scam and Fraudulent Activities against MTFE Online Trading Company CANADA
Dear Sir,
I hope this letter finds you well. I am writing to express my deep concern and frustration regarding the recent incident involving your trading platform, MTFE Online Trading Company. I have been a victim of a scam that has resulted in the loss of a substantial amount of money – 15 lakhs – due to the deceptive practices employed by the platform.
I opened an account with MTFE Online Trading Company in good faith, believing that I would be engaging in legitimate and secure trading activities. However, my experience has been far from satisfactory. I would like to bring to your attention the following details of the fraudulent activities that have transpired:
Unauthorized Transactions: Unapproved transactions were executed from my account without my consent or knowledge. These transactions have resulted in a substantial financial loss on my part.
Misleading Information: Your platform provided misleading information about potential profits and downplayed the associated risks. This misinformation lured me into making investment decisions that I now regret.
Lack of Transparency: Throughout this ordeal, there has been a complete lack of transparency on company’s part. Critical information was withheld.
Unresponsive Customer Support: Despite numerous attempts to contact your customer support team for assistance, I have received minimal assistance or resolution. This lack of communication has only compounded my distress.
I have attached relevant documentation, including transaction records, correspondence, and screenshots, to support my claims. I kindly request a thorough investigation into this matter and a prompt resolution of the issues outlined above.
It is my hope that this matter to treat with due attention it deserves. I believe in the importance of ethical business practices and accountability. I trust that you will take the necessary steps and prevent other unsuspecting individuals from falling victim to similar scams.
Thank you for your immediate attention to this matter.
Sincerely,
Shiladitya Basu
