monthly rental charges for already disconnected broadband connection

Name of Complainant Lakshmi
Date of ComplaintJuly 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Lakshmi:

Dear Sir

We’d took new broad bank connection as per Airtel representative’s several requests, at the time of activation your representative told being new customer we’II get free usage for 3months but we’ve not satisfied with the speed of network, So same informed to Airtel representative as well on Toll-free numberTO DISCONNECT MY BROADBAND CONNECTION (040-48519136) they agreed to deactivate my account long back.

 

But since last 1-2weeks CC team calling frequently and insisting to pay monthly rental charges since installation for already disconnected connection,  Today also received call from your representative, he threatening me to pay bill immediately if not legal notice will be send to my address,This kind of black mail cannot be acceptable.

I look forward to hearing from you as soon as possible to resolve this problem.If I do not hear from you within next 24hours I will file complaint with the appropriate consumer court and consider my legal alternatives.

 

 

Image Uploaded by Lakshmi:

monthly rental charges for already disconnected broadband connection

Leave a Reply

Your email address will not be published. Required fields are marked *