| Name of Complainant | |
| Date of Complaint | August 11, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I see so many activities in my account today. Without my request, couple of service request has been created and my monthly plan has been changed. I sent an email but I didn’t get any response of my email.
I registered a complaint on 8-Aug by calling on 198 and they provided resolution that “Your plan has been changed by a Vodafone store based on my request”. When I have not visited to any Vodafone store, how anyone can change my monthly plan.
Can you share token no, or CCTV footage which proof that I have visited any of Vodafone store in last 1 years?
I would like to make it very clear that I have not visited to any of your to place request to change my monthly plan, so please revert the same ASAP.
My number is 9811312392
