Money was deducted from my account but lenksart didn’t receive money, transaction failed. But money deducted

Name of Complainant Siddesh Sunil Kalkar
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Siddesh Sunil Kalkar:

On 14 October 10 45 pm I ordered lenksart speck and lenskart gold membership for 1539.80 ,the money got deducted from my account but order was not placed. I called lenskart service they told me they didn’t receive any money they told me to charge dispute against SBI ( state bank of india)

 

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Money was deducted from my account but lenksart didn’t receive money, transaction failed. But money deducted

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