Money taken but not refunded

Name of Complainant Himanshu Tilwani
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Himanshu Tilwani:

I ordered some jerseys from the account @football_jersey.seller. the seller quoted ₹2500 for 2 jerseys and promised a third one as free. I told him to not ship my order for sometime as the official numbers weren’t out. As soon as they were out, i told him to ship my order. He said it’ll be shipped after 24hrs. After 48hrs i asked him, he said that I have to pay another ₹1500 because the prices have increased. After a full day of argument, he said that he can only refund the 4k at the time of delivery. I paid him ₹1500 and he said that he hasn’t received the amount. The amount was debited from my bank. I raised a ticket on gpay and they said submit both the bank statements so that we can check. On asking, he refused to submit his statements and not he’s not replying to me. I’m stuck now and it’ll be really great if somehow my money returned or the products.

Image Uploaded by Himanshu Tilwani:

Money taken but not refunded

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