Money not refunded

Name of Complainant Shubhankar Varshney
Date of ComplaintSeptember 28, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubhankar Varshney:

Rs.65.0 online recharge of Airtel mobile 7017408676; txn ID 180921250125 has failed due to a technical issue. Refund will be processed within 7 working days.

This is the message I received after my transaction failed. But even after 7 days of transaction the money has not been refunded on my Airtel account.

Therefore I would like the concerned authorities to provide the refund ASAP.

Image Uploaded by Shubhankar Varshney:

Money not refunded

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