Money not refunded when bus service provider cancelled the service

Name of Complainant Kathirvel N
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Kathirvel N:

I have booked bus ticket from Hosur to Tuticorin on 2nd Sep 2021.bus operator cancelled the bus and they informed that they are processing the refund. I couldn’t contact the customer care executive to know the refund status. Service request created but no answer even after 12 days.

I need full refund for this cancelled bus.

PNR number:96BP2T9P.

Image Uploaded by Kathirvel N:

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