| Name of Complainant | |
| Date of Complaint | April 13, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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मैंने अपने 1xbet खाते में आईडी: 690790459 के साथ 2000 रुपये जमा किए हैं लेकिन अभी तक पैसे नहीं मिले हैं।
संचालकों से संपर्क किया लेकिन कोई मदद नहीं मिली
मैं पिछले 2 दिन से परेशान हु इनसे संपर्क करने की कोसिस करली पर कोई सॉल्यूशन नही दिया धोखा दिया है मुझे
Image Uploaded by Bharat rankawat:
Dear Bharat rankawat, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Sir I transferred money on
06:28 pm ist April 2024 on following beneficiary barcode
rahulnagelli18@ikwik
Utr number – 410282141485
Via phonepe sender’s name(NARAYAN DAS)
MODE UPI FAST
My I’d – 690790459
Name – Bharat rankawat
Ticket I’d – #59144228
When I deposit money then request page close automatically and I reqst again then app shows “UTR USED”
My be your executive deposit onother user’s account my rupees
My money not credited in my gaming account yet . I contect your customer care executive first 2 days they said my money is safe it will credit in 48 hours
But next day they told that money is not received and beneficiary is not 1xbet .. you sent mony to a wrong account
But I checked many time and I am 100% sure that I was right.. and I make a new deposit then I saw same beneficiary account in 1xbet application twice…
Then you say . How it’s possible
I want 2 questions answers
If my money is not received by 1xbet then how app showing now “UTR IS USED”
AND if beneficiary account is not your then how I get this screenshot of barcode
And why this is showing in your application after 2 days when I make a new request… This is fault of your account team and they don’t accept this.. and blaming me that is was wrong after misuse my money and devices me
All screenshots atteched in my mail you can check I am not lie I am right an I know my moral values and I was concerned for my money that I have earn by hardworking
Dear sir consumercomplaincourt@gmail.com
This 1xbet is not responding after this complaint they only showing you that they respond they didn’t work on my complaint yet
After April there is 50+ complaints registered this is proving that they making big froud to various customer kindly you are only you handle them and give us justice you are our last hope not only me all of us
Dear Bharat rankawat,
To assist in reviewing your transaction, we kindly request the screenshot of the transaction.
It will help us to find your transaction and understand all situation fully.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team