Money is debited but transaction failed(recharge)

Name of Complainant Janvi
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Janvi:

I have made a recharge of rs 249 through airtel thanks app via phone pay on 18oct, money is debited from my account but recharge is failed, (shows transaction failed). Money should be refunded in source bank account ASAP.

Image Uploaded by Janvi:

Money is debited but transaction failed(recharge)

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