Money got deducted while upi transfer failed

Name of Complainant Rizwan
Date of ComplaintFebruary 14, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rizwan:

On 14th Feb, 2019 My friend requested 19200 rs with upi transfer, I payed through paytm upi Id. The amount got deducted from my bank account but upi transfer failed. When I tried calling customer care number, they are not assigning executives to talk even after waiting for 10 minutes. They are not replying to chat queries.

Image Uploaded by Rizwan:

Money got deducted while upi transfer failed

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